Shipping Policy
At Zamera , we are committed to ensuring that your artwork arrives safely and promptly, no matter where you are located in the country. Our shipping process is designed to protect the integrity of the artwork while delivering it to you with the utmost care.
Shipping Locations
We offer nationwide shipping across the United States. For international orders, please contact us directly for custom arrangements.
Processing Time
Orders typically ship within 5-7 business days from the date of purchase. If your order is a special commission or requires additional processing, you will be notified of an estimated shipping date.
Packaging
Each painting is carefully packaged in secure, high-quality materials to ensure it arrives in perfect condition. We use custom-made crates and cushioning to protect the artwork from any damage during transit.
Shipping Methods
We partner with trusted carriers to offer the safest and most reliable delivery options. All shipments are fully insured for the value of the artwork, providing peace of mind in case of damage or loss.
Shipping Costs
Shipping costs are calculated at checkout based on the size and weight of the artwork, as well as the destination. We offer complimentary shipping on select items or for orders over a certain value, which will be indicated during the checkout process.
Delivery Time
Shipping times vary depending on your location. Standard shipping typically takes 5-10 business days. For expedited shipping, please contact us to arrange faster delivery options.
Tracking
Once your order has shipped, you will receive a tracking number via email, allowing you to monitor the progress of your shipment. If you have any questions or concerns about your order, please do not hesitate to reach out to us.
Signature Requirement
To ensure the safety of your artwork, a signature may be required upon delivery. If you are unable to sign for the package, please arrange for a trusted recipient or alternative delivery instructions.
Damaged or Lost Items
In the rare event that your artwork arrives damaged or is lost during transit, please contact us immediately. We will work with the carrier to resolve the issue and arrange for a replacement or refund, depending on the circumstances.
Returns and Exchanges
Due to the nature of original artwork, all sales are final. However, if there is an issue with your order, please contact us within 7 days of receiving the artwork, and we will work with you to find a satisfactory resolution.
Contact Information
For any questions regarding shipping or if you need assistance with your order, please contact us at [contact information].